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Does Westlaw International support IP access?

No. IP access will not be available. Customers that currently access via IP will need to provide a list of users (aligned to the contractual obligation) to their Account Manager/Customer Support so they can be set up to receive a registration key.  If you currently access Westlaw Asia or another Thomson Reuters product via SAML, this can be set up. Please contact your Account Manager or Customer Support for further information

 

What are the benefits of using OnePass?

OnePass is a secure method of authentication that allows users to log into multiple Thomson Reuters products with a single set of credentials. If you currently use OnePass to log into Westlaw/Practical Law, you will be able to use the same profile to log into Westlaw International.

Will Westlaw International use OnePass ?

If you already have a OnePass profile, you will be able to log into Westlaw International using that profile. If you do not have a OnePass profile, you will be sent an email containing a registration key along with instructions on how to register for OnePass. 

Will Asia content and/or coverage remain the same?

There will be minor changes to coverage on Asia content such as the removal of the following jurisdictions:

  • Australia                (available on Westlaw Australia)
  • Korea                    (available on Westlaw Classic)
  • New Zealand        (available on Westlaw New Zealand)
  • UK                         (available on Westlaw UK)

Will there be customer training available?

Yes, customer training will be available for all users as part of the onboarding process. The training and support portal will provide Live Webinars, Guides, and Videos to help get you started. You can also request training.

Will my alerts and history be saved and moved to Westlaw International?

Personal features such as alerts and history, will not be moved. You will need to recreate your alerts during the period you have access to both Westlaw International and legacy Westlaw Asia.  We will provide guidance on how to do this closer to the time.

I don’t have the resources to complete the move. Is there someone who can do it for me?

Our priority is to make this as easy as possible, so although extra support should not be needed, we will be on hand to help you. The move will be user led, so you will need to take steps to ensure you have access to Westlaw International.

What steps do I have to take to complete the move?

Our priority is to make the move as seamless and smooth as possible. We will provide details on the steps you will need to take to ensure you have access to Westlaw International and are confident using it before access to legacy Westlaw Asia is removed. 

Will there be a period where I have access to both the legacy Westlaw Asia and Westlaw International?

When you choose to purchase Westlaw International there will be a short crossover period to give you time to transition before removing your access from the legacy Westlaw Asia platform.

When will Westlaw International be available?

Westlaw International will be available for purchase from May 2025. Our sales team will contact you to discuss the best subscription options to meet your needs.