After purchasing a Thomson Reuters Proview title from our eStore you will receive two emails. An order confirmation and a Welcome to Proview email. The welcome email will contain the registration key which grants access via OnePass to your Proview eBook.
You can buy eBooks directly from our eStore. You can also make purchases through your account manager or our customer care team by calling +852 3462 7499.
On occasion the print and eBook publication date will not match exactly. If your eBook has not arrived 10 workings days after the print publication date then please contact our technical support team
If you're interested in firmwide or multiple user access to a title on ProView then please contact your account manager or our customer care team.
No, your purchased Thomson Reuters ProView title will not disappear. You will continue to have access to every Thomson Reuters ProView title you have purchased.
Whilst ProView will work with in incognita mode, it does have some limitations, so we don’t recommend this browser mode. For features such as download for offline use, ProView relies on storing files in your browser download cache. Incognito mode will limit this action.
Yes. The user needs to download the ProView title by accessing via their organisations SSO link. Navigate to the title in the library and select the download option from the three dots button next to the title. Create an offline password when prompted and the download will commence. When the user is offline, they can access that title not by using their SSO link but the standard URL for ProView - https://next-proview.thomsonreuters.com/
At this stage creating deep links for SSO is not possible.
Your orgnisation needs to request the ability to perosnalise the account. This can be done by contacting our team proview.enquiry.hk@thomsonreuters.com For organisations that have requested perosnalisation access, the individual user needs a OnePass account to personalise. Using the organisations IP link, the user selects Sign in using OnePass under the Account option at the top right of the ProView site. The user will need to sign in or register for OnePass to access personalisation features.
To access these features the user needs to utilise IP Personalisation access.