CoCounsel

This site provides training and support information to help you with CoCounsel, as well as live webinars delivered by local trainers.

CoCounsel Login 

Go to https://cocounsel-uk.thomsonreuters.com/
Sign in with your OnePass username and password. 

Hong Kong, Taiwan, Korea, Japan

Contact the Customer Care Team for help with:
Account queries, billing, orders and subscriptions or technical queries smhk.csd@thomsonreuters.com

Singapore, Malaysia, Indonesia, Thailand, Philippines, Cambodia, Vietnam, Brunei, Myanmar, Laos

Contact the Customer Care Team for help with:
Account queries, billing, orders and subscriptions or technical queries westlawcustomerservice@thomsonreuters.com

To access our global help and support follow the links below. 

CoCounsel Help and Support:

https://www.thomsonreuters.com/en-us/help/cocounsel/ 

• Get started with CoCounsel Learn how to add your registration key, how the system works, and more.
• Navigation Learn how to access chats, create and manage databases, and more.
• Skills Browse and learn about the available CoCounsel skills.
• Micro-learning available here Product Training - US | Thomson Reuters - CoCounsel
• Live chat and email support via cocounselsupport@thomsonreuters.com available from within the app.

Training Team
Our trainers are here to assist you with research questions and training needs.
Click Ask a Trainer  to submit your inquiry to request training or submit a query.